Refund Policy
Last Updated: September 2026
Ageless Aminos is committed to providing customers with a straightforward and transparent purchasing experience. Please review this Refunds Policy carefully before placing an order.
1. Research-Use Products
Products sold by Ageless Aminos are intended for laboratory and scientific research purposes only where applicable. Products are not intended for human or animal use, diagnostic procedures, therapeutic use, or clinical application.
Because of the nature of research materials, opened, used, altered, or improperly stored products may not be eligible for return or refund.
2. Order Cancellation
Customers should contact Ageless Aminos as soon as possible if they need to request cancellation of an order.
Once an order has been processed, prepared for shipment, or shipped, cancellation may no longer be possible.
3. Damaged or Incorrect Orders
If you receive a product that is damaged, defective, or different from the product ordered, please contact Ageless Aminos promptly after delivery.
When contacting us, please provide:
- Your order number
- A description of the issue
- Photographs of the product and packaging when applicable
- Any other information reasonably requested by our support team
We will review the situation and determine the appropriate resolution.
4. Return Requirements
If a return is authorized, the product must generally remain unopened and in its original packaging.
Do not return any product without receiving authorization from Ageless Aminos first.
Unauthorized returns may not be accepted or refunded.
5. Non-Refundable Situations
Refunds may not be available for:
- Products that have been opened or used
- Products that have been altered or damaged after delivery
- Products improperly stored or handled after delivery
- Orders where the customer provided incorrect shipping information
- Products returned without authorization
- Orders that have already been processed or shipped, where cancellation is no longer possible
6. Refund Processing
If a refund is approved, Ageless Aminos will process the applicable refund using the available payment method or another appropriate method.
The time required for the refund to appear may depend on the payment provider or financial institution.
7. Shipping Costs
Shipping charges may not be refundable unless the return or refund is the result of an error by Ageless Aminos, a damaged shipment, or another circumstance determined by the company.
8. Contact Us
If you have questions about this Refunds Policy, an order, or a potential refund request, please contact Ageless Aminos through the website’s Contact Us page.
Ageless Aminos
Website: AgelessAminos.com
Important
This policy is a general website policy draft and should be reviewed by the site owner or qualified legal professional before being treated as the company’s final legal policy.